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Delta SkyMiles Review

About.com Rating 2 Star Rating
User Rating 1 Star Rating (21 Reviews)

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The Bottom Line

Once considered by many business travelers to be the industry leader among frequent flier loyalty programs, Delta Skymiles has become a sad imitation of its former self. Though still versatile in the number of ways to earn points, the redemption process has so many restrictions and fees that the program is no longer as competitive as it once was.

Pros

  • Impressive airline partner alliances
  • Partnership with American Express

Cons

  • Lack of available seats when trying to redeem
  • Difficult to upgrade
  • Award redemption fees are high

Description

  • Rewards, loyalty, and travel incentive program.
  • Earn miles on your business travel and gain elite status and upgrades.
  • Turn earned points into free travel.

Guide Review - Delta SkyMiles Review

Signing Up:

Signing up for Delta SkyMiles is easy: Simply go to the website and create a user name and password. Delta will send you a welcome email that explains the program in detail.

Earning Points:

From flying Delta and its many airline partners (including Continental and Northwest), to credit card affiliations, SkyMiles offers several ways to accumulate points towards status and rewards. Miles are earned equally on all Delta options: Delta, Delta Shuttle and Delta Connection. Each flight earns a minimum of 500 miles or mileage flown, whichever is greater.

Airline Parners include Continental, NWA and Alaska Airlines as well as several foreign airlines. These partners will accept your Delta SkyMiles number, making it easier to streamline your rewards.

Delta SkyMiles can be earned through three major credit card partners: American Express, Visa and Diners Club. Varying with special promotions, each dollar spent with a credit card partner will generally earn one SkyMiles point.

Redeeming Points:

Booking rewards travel is a simple process, if seats are available! The number offered has been reduced, so be prepared with more than one travel itinerary. Rewards tickets start at 25,000 miles for a domestic ticket, but most trips will require 50,000 miles. Don't forget your credit card - there are fees for your "free" trip. Depending on when you book, you will be charged up to $150 (waived if you book 21 days in advance), along with a fuel surcharge of $25 (domestic) or $50 (international).

Shopping with your SkyMiles points is limited, and is only available to "Medallion" members, a special status category.

Because of costs and reward limitations, the SkyMiles program is, overall, a disappointment. That said, if you are flexible with rewards travel, SkyMiles can work for you.

User Reviews

Reviews for this section have been closed.

 1 out of 5
Disappointed Million Miler, Member James_H_Brown

I am in the process of switching frequent flyer equity from Delta to another airline for both my personal and company accounts. After too many years to recall, I achieved Million Miler status with Delta, seemingly concurrent with the declining benifits offered by their reward program. The last straw was a charge of $150 to redeposit miles for a cancelled itinerary, preceeded by a recent DELta AMEX announcement of escalated charges associated with my once in 10 year late payment of the total due on the card. The Sky Miles program has also made it increasingly difficult to book award travel, to the extent it's not worth trying anymore. In addition Delta has a difficult time enforcing priority seating due Sky Miles members on flights originating outside the USA where they employ contractors to operate their gate facilities. Being denied a first class seat in favor of an ""amigo"" of the Gate Agent in Buenos Aires was one of the factors leading to this change in my personal and company selection of carriers. I'm dissapointed in Delta and in the short sighted nature of the decisions that have led to the dilution of the value of their Sky Miles program. However, enough is enough - I'm finished with Delta.

9 out of 10 people found this helpful.

See all 21 reviews

Related Video
How to Get Frequent Flyer Miles and Elite Status
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