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A Review of On Call International Medical and Travel Assistance

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A Review of On Call International Medical and Travel Assistance On Call International

The Bottom Line

On Call International provides per trip or annual plans that provide both medical and trip assistance to travelers. They're an excellent way to protect yourself (or your family) against medical emergencies and other problems (such as losing your passport) while traveling. It's the type of product that you might not think you need until you need it. It's especially good for any traveler with potential health concerns.

Pros

  • Per trip or annual membership options provide flexibility
  • A reasonable up-front fee can prevent VERY expensive medical evacuation costs
  • 24 by 7 assistance available for a wide range of travel and medical emergencies
  • Unlimited emergency medical evacuation/repatriation to hospital of your choice
  • Medical transportation home after hospitalization

Cons

  • Cost, although it's competitive with other travel insurance options
  • Not designed to cover medical procedures, you need health insurance for that

Description

  • UNLIMITED Emergency Medical Transportation (Evacuation/Repatriation) to a hospital of your choice
  • Medical Transportation Home After Hospitalization
  • Expert Medical Monitoring. 24-hour Nurse Helpline, connects you with a licensed nurse counselor
  • Worldwide Medical, Dental and Pharmacy Referrals
  • Deposit, Advance and Payment Guarantees, Dispatch of Medicine, Physician or Nurse, Return of Minor Children, Family Reunion
  • Return of Deceased Remains
  • Pre-Travel Destination and Health Information, 24/7 Emergency Travel Arrangements, Travel Companion Assistance
  • Translation and Interpreter Assistance, Emergency Travel Funds Assistance
  • Embassy and Consular Relations, Worldwide Legal Assistance, Lost/Stolen Travel Documents Assistance
  • Credit Card Replacement Assistance, Emergency Message Forwarding, Lost and Delayed Luggage Assistance

Guide Review - A Review of On Call International Medical and Travel Assistance

On Call International provides per trip or annual plans that provide both medical and trip assistance to travelers. They're an excellent way to protect yourself (or your family) against medical emergencies and other problems (such as losing your passport) while traveling. It's the type of product that you might not think you need until you need it. It's especially good for any traveler with potential health concerns.

The program basically provides a one-stop resource for travelers when they encounter a travel or medical emergency during a trip. The per-trip plans cover trips up to 21 days, while the annual ones cover 365 days.

While the plans offer many small benefits, such as pre-travel destination health information and worldwide legal assistance, the real value for most travelers is in the peace of mind from the medical assistance area. On Call International plans include medical assistance such as unlimited evacuation or repatriation from another country to a hospital of your choice, as well as transportation home. That type of emergency medical assistance can be incredibly expensive, so the per trip or annual cost of a program like this is certainly a good value.

Unlike some other plans, On Call International's plan provides users with flexibility and choice of hospitals (not just the nearest ones), as well as transportation home after, which if such transportation requires medical assistance, can be expensive.

Of course, before purchasing a product like On Call International, it's always good to check your existing health insurance to see what it covers and whether you need the additional coverage. You also want to read the terms and conditions of the program carefully and look specifically for what's included and what's excluded. In general, On Call International provides good coverage for pre-existing conditions, but consumers will need to verify for themselves.

You'll also need to be aware that On Call's program doesn't cover medical expense incurred at hospitals or health clinics—it's simply their job to get you there. Coverage starts when you travel more than 50 miles from your home.

As is common in the travel industry, the writer was provided with complimentary services for review purposes. While it has not influenced this review, About.com believes in full disclosure of all potential conflicts of interest. For more information, see our Ethics Policy.
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