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FAQs - Quick Answers to Business Travel Questions

From essential business travel gadgets to tips for redeeming points and more, find answers to our most commonly asked questions.

What is an Open Return Ticket?
This glossary entry explains what legroom means for airline seats.

What is an Open Return Ticket?
This glossary entry explains what seat pitch means.

What is an Open Return Ticket?
This glossary entry explains what an open return ticket is.

What is an Excursion Fare?
This glossary entry explains what an excursion fare is.

What is a Direct Flight?
This glossary entry explains what a direct flight is.

What is Excess Baggage?
This glossary entry explains what excess baggage is.

What is a nonstop flight?
This glossary entry explains what a nonstop flight is.

What is a Ground Stop?
If you fly for business, it's possible you've heard the term 'ground stop' at some point. This glossary entry explains what a ground stop is.

What are short-haul flights?
Business travelers often have to make multiple stops on their business trips. That's where short-haul flights come in. This glossary entry explains what short-haul flights are.

What is an Open Jaw fare?
Airline fares known as open jaw tickets give travelers flexibility, allowing business travelers to fly into, and leave out of, different cities.

What is Global Business Etiquette?
Making a cultural or etiquette mistake while traveling in a foreign country can have big implications for a business meeting. That's why it's important to understand what global business etiquette is.

What is the IATA?
The IATA stands for the International Air Transport Association.

What is a Foreign Transaction Fee?
If you're traveling overseas, it's good to understand how your credit card charges will be affected. A foreign transaction fee is a charge levied by credit card companies for the use of a credit card in another country.

What is Incentive Travel?
Lots of people travel to earn new business, but sometimes businesses want employees to travel to learn new skills or become more motivated. Incentive travel is business travel that helps motivate employees or partners.

What's Bluetooth?
Bluetooth is a standard that allows users to wirelessly connect two (or more) local devices. It's usually used for streaming audio or phone connections.

What are Airport Transfers?
Airport transfers are prearranged transportation from an airport to a business traveler's final destination, usually a limo or shuttle bus.

What is a Base Fare?
The article provides an overview of an airline ticket base fare.

What Is Contingency Planning?
Lots of things can go wrong if you're planning a business meeting or convention. That's where contingency planning comes in. Contingency planning is the practice of identifying solutions and workarounds to potential problems.

What Is Attendee Engagement?
This glossary entry provides a definition for attendee engagement, which is a way of finding ways to generate participation from attendees to meetings or conferences.

What is Gamification
Gamifiation is the use of game design to non-game situations, such as corporate events.

What is Telepresence
Telepresence allows business travelers to interact with remote locations via high-end video conferencing systems.

What's a Wi-Fi Hotspot
Wi-fi hotspots are areas where business travelers can obtain access to wireless Internet access.

What is the FAA?
The FAA is the Federal Aviation Administration. It's part of the U.S. Department of Transportation.

What's a Drop Charge?
Drop charges are fees charged by rental car companies when customers return a car to a different location.

What are Blackout Dates?
Blackout dates are periods when certain rates or rewards for airline travel or hotel stays are not available.

What are Corporate Rates?
Corporate rates are discounted hotel, airline, or other travel rates.

What is the TSA?
The TSA is the Transportation Security Administration, charged with maintaining security for travelers.

What is the TSA’s Advanced Imaging Technology?
Learn what the TSA’s advanced imaging technologies are, whether they’re safe or not, and how they affect airline travel.

What is Actual Flying Time?
Actual flying time is a travel industry term for the amount of time that a flight is in the air.

What is Bulkhead Seating?
Bulkhead seating is the set of seats right behind the bulkheads (or walls) that divide sections of an airplane

What is the IATAN?
The IATAN is the International Airlines Travel Agent Network, an industry standards body for the travel market.

What is a GDS (Global Distribution System)?
A global distribution system an automated system for making travel transactions, such as airline ticket purchases, hotel reservations, or rental car reservations.

How Many Liquids Can I Carry On a Plane?
Learn what liquids (and how much of them) you can bring on a plane in your carry on bag. Find out the latest TSA regulations before your flight.

How Many Liquids Can I Carry On a Plane?
Learn what liquids (and how much of them) you can bring on a plane in your carry on bag. Find out the latest TSA regulations before your flight.

How Many Liquids Can I Carry On a Plane?
Learn what liquids (and how much of them) you can bring on a plane in your carry on bag. Find out the latest TSA regulations before your flight.

How Many Liquids Can I Carry On a Plane?
Learn what liquids (and how much of them) you can bring on a plane in your carry on bag. Find out the latest TSA regulations before your flight.

How Many Liquids Can I Carry On a Plane?
Learn what liquids (and how much of them) you can bring on a plane in your carry on bag. Find out the latest TSA regulations before your flight.

How Many Liquids Can I Carry On a Plane?
Learn what liquids (and how much of them) you can bring on a plane in your carry on bag. Find out the latest TSA regulations before your flight.

What is a Segment?
A segment refers to a portion of an airline itinerary, typically a flight from one city to another.

What is Bumping?
Bumping is what happens when planes are too full and airlines have to ask passengers to take a later flight. You can be voluntarily or involuntarily bumped from flights, but there are regulations about how passengers should be compensated for being bumped.

What is a Fare Basis (or Fare Code)?
The Fare Basis (or code) of an airline ticket is the code on which that ticket is based. It specifies what rules apply to that ticket.

What are Unrestricted Fares?
Unrestricted airline fares provide business travelers with great flexibility because they do not have restrictions such as advance purchase or Saturday night stay requirements.

What is VAT?
VAT stands for Value Added Tax, a tax levied by many European governments on the final consumption (or use/purchase) of goods and services.

What Are APEX fares?
APEX fares are advance purchase fares that are discounted, but have restrictions

What is the Throw Away Ticket Travel Ploy?
The throw away ticket ticketing ploy is used when a traveler can find a round trip fare that's cheaper than a one-way fare.

What is the Hidden City Ticketing Ploy?
The hidden city ticketing ploy is used when a traveler can find a fare to a (false) destination city that connects through the real destination, and he or she simply gets off the plane at the connecting city.

What is back-to-back ticketing?
Back-to-back ticketing is when a passenger books two flights to get around ticketing restrictions like Saturday night stay requirements.

What are Airline Locator Numbers?
Airline locator numbers are numbers that the airlines assign to each reservation to uniquely identify them.

What Does ARC Stand For?
The Airline Reporting Corporation is a airline-owned company that provides information and transaction services for travel agents and airlines.

Time-Saving Travel Tips - What are Your Best Time-Saving Travel Tips
Add your favorite time-saving tips to the list, so we can spend less time on the travel, and more time on the business.

What Does TSA Stand For?
TSA - Find out what the acronym TSA actually stands for, as well as what the organization is responsible for.

Last Minute Valentine's Day Gifts
Being on the road for work is no excuse for not gifting your partner on Valentine's Day. Whether you need to send a gift from afar, or need a last-minute gift idea you can pick up on your way home, look no further than this handy round-up of last minute Valentine's Day gift ideas.

How Can I Convert My Amex Points to HHonors Points?
If you are planning a Hilton stay and are short on points, learning how to convert your Amex points into HHonors can be a useful tool. Learn how to make the easy switch with this handy tutorial.

How do I choose my airplane seat?
You don't have to settle for the seat the airline assigns you to - check out these simple tips for choosing a better seat on the airplane.

Where Can I Check-in Online?
Check in to your next flight before heading to the airport with these airline check-in policies and websites.

Find an Airport Lounge
Find an airport lounge for your next business trip with this roundup of airport lounges.

Where Can I Book Business Travel Online?
Need to book your own business trip? From flights to cars and hotel reservations, plan your next business trip with help from these top travel-booking websites.

Where Do I Sign Up for Hotel Rewards Programs?
Make your business trips more rewarding (pun intended) by taking advantage of hotel loyalty programs. Sign up here for the most popular hotel rewards programs and start earning your way towards free nights, elite status and more.

How Can I Get a Business Visa for China?
In addition to a passport, you'll need a need a visa for business trips to mainland China. If your company's travel agency isn't handling the process for you, this tutorial will walk you through the (occasionally confusing) steps.

How Can I Stay In Touch On the Road?
You give up a lot of time with your family when you travel for work, but these five tips can make staying in touch easier.

What Do I Need for a Business Trip to China?
From visas and hotel considerations, to health and safety issues, this handy travel checklist will make planning your long journey a little easier.

How Can I Get a Flight Upgrade?
Check out the top 10 ways to get a flight upgrade, from your About Guide to Air Travel.

How Can I Find Out Airline Baggage Restrictions?
What can you tote on your next business trip - and how much is going to cost you (or your company)? Find out with this handy airline-by-airline list of baggage policies and fees, from your About Guide to Air Travel.

How to Pack for Airline Security
Find out how to navigate through airport security without incident with your About Guide to Student Travel.

What is Deep Vein Thrombosis?
DVT or deep vein thrombosis is a medical condition that can affect business travelers.

What is High-Intensit Circuit Training?
It's hard to stay in shape on the road. That's why approaches like high-intensity circuit training can help. High-intensity circuit training (HICT)is a method of exercising that focuses the exercise in short, high-intensity bursts.

What is Toronto's PATH?
Business travelers to Toronto will want to know what PATH is, and how to use it. The PATH system is a collection of underground walkways throughout Toronto's downtown.

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