Company Overview:
Southwest Airlines, the largest U.S. airline carrier based on domestic departures, offers no-frills flights to 64 U.S. cities. With no reserved seating, boarding is based on check-in order and level of seat purchased. Southwest Airlines consistently earns awards and praise for its customer service, rewards program value and high on-time rates.
Destinations:
Southwest flies to 64 cities in 32 states. The busiest airports serviced include:
- Las Vegas Chicago Midway
- Phoenix
- Baltimore/Washington
- Oakland
- Houston Hobby
- Dallas (Love Field)
- Los Angeles (LAX)
- Orlando
- San Diego
Baggage Policies:
Southwest allows two checked pieces of baggage (50lbs or lighter) per ticketed customer without additional charges. For baggage/packing restrictions and additional baggage fees, visit Southwest.com
Rewards Program:
Unlike other airline rewards programs, which credit points for each mile traveled, the Southwest Rapid Rewards program awards credits for each leg of a trip. Once you reach the equivalent of 8 roundtrip legs in any 2-year period, you’ll earn a credit for a roundtrip flight between any two operating cities. Rewards credits can be transferred, and generally have no blackout dates (though seats may be restricted) or fees, with the exception of the $10 September 11th Security Fee.
Rapid Rewards members who fly at least 32 one-way trips a year will earn reserved boarding privileges for one year.
Business Select:
Once known as a budget-friendly family airline, Southwest is actively courting business travelers with their new "Business Select" tickets. Fares for "select" seats cost $10 to $30 more per seat, but include priority boarding, a free drink, and bonus Rapid Rewards credits.Reservations/Customer Service:
Reservations:- From the U.S. - 1-800-435-9792, 24 hours
- From outside the U.S. - 001-800-435-9792
- Online at Southwest.com
- 214-792-4223 Mon- Fri, 8:00 am - 5:00 pm CT
- 1-800-445-5764