Company Overview:
JetBlue Airways, with headquarters in Queens, NY, began official operations in 2000, with its first flight between JFK and Ft. Lauderdale. With a focus on budget travel, the airline has received numerous accolades for superior customer satisfaction and value.Destinations:
JetBlue has more than 50 destinations in six countries, with the majority of flights occurring within the United States. Focus cities include:- Boston
- NYC, JFK
- Washington, D.C., Dulles
- Orlando
- Ft. Lauderdale
- Long Beach
Baggage Policies:
On flights booked after May 1, 2008, passengers may check one bag each, free of charge. Weight restrictions apply and additional fees will be incurred for extra bags.For more baggage information, visit the JetBlue website.
Frequent Flier Program:
TrueBlue, JetBlue's travel loyalty program, offers points for each flight you take on the airline. Depending on the length of your journey, flights will earn you 2, 4, or 6 points (each way). Points accumulate until you reach 100, at which point you'll be awarded a free round-trip flight anywhere that JetBlue flies. These awards can be separated into two, one-way flights, making the reward flexible. Booking through JetBlue doubles your points instantly.Reservations/Customer Service:
Reservations:Call 1-800-JETBLUE (538-2583) or book travel online.
Customer Service: Visit JetBlue's help/FAQ page to voice a complaint, concern or compliment.