Company Overview:
Continental Airlines, based in Houston, Texas, is one of the U.S. largest carriers, with more than 3,000 daily flights worldwide. It offers a rewards travel program, OnePass, and is part of the SkyTeam Alliance.Destinations:
With more than 150 U.S. destinations, Continental has three domestic hubs:- Newark (EWR)
- Houston (IAH)
- Cleveland (CLE)
Baggage Policies:
Beginning October 7, 2008, customers will be charged $15 for the first checked bag, and $25 for an additional bag. Fees are waived for EliteAccess customers, OnePass Elite and SkyTeam Elite members.
For more baggage fees/restrictions, visit the Continental website.
Rewards Program:
Continental's frequent flyer program, OnePass, lets you earn miles for travel on Continental that can be redeemed for free flights, packages in the OnePass online auction, or other, non-travel rewards. Part of the SkyTeam Alliance, flights on partner airlines will earn OnePass points, and can be redeemed for partner flights, as well. Currently, OnePass miles never expire.
Elite Status:
OnePass members can fly their way to elite status, which includes a multitude of benefits, including complimentary upgrades, priority check-in and boarding, mileage bonuses and preferred seating. Levels of status include Silver, Gold and Platinum.Reservations/Customer Service:
Reservations:
- For U.S. destinations - 800.525.0280
- For international flights - 800.231.0856
- Customer Service FAQ/Help Page
- OnePass Customer Service: 713.952.1630 (Monday - Friday 6:30 a.m. - 8:00 p.m. Central Time)