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United Airlines Mileage Plus

About.com Rating 4.5 Star Rating
User Rating 2 Star Rating (12 Reviews)


Businessman gazing out of window aboard flight
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The Bottom Line

The United Mileage Plus airline reward/loyalty program is still one of the most popular among business travelers. With solid perks for elite members and a simple and inexpensive reward redemption process, United Mileage Plus remains a competitive and versatile loyalty program.


  • Member of the Star Alliance (24 airline partners)
  • Baggage fees are waived for elite members
  • Complimentary First Class upgrades - (when available)
  • Low redemption fees for reward travel


  • $150 change fee
  • $150 cancellation fee
  • Miles not posted/credited in a timely manner


  • Rewards, loyalty, and travel incentive program
  • Earn miles on your business travel and gain elite status and upgrades
  • Turn business travel into free travel

Guide Review - United Airlines Mileage Plus

Signing Up:

Signing up for United Mileage Saver is easy: from the United Airlines website, fill in your personal information and create a user name and password. United Mileage Plus will send you a welcome email explaining the program in detail.

Earning Points:

Travel on United, United Express, or any of the 24 airline partners (including Star Alliance members) will earn you points. Miles earned with Star Alliance partners may vary in how they are accrued. Partner airlines will also accept your Mileage Plus frequent flyer number.

United Mileages Plus miles can be earned through a number of credit card partners. The main credit card partner is Chase, which offers Visa and MasterCard. Varying with special promotions, each dollar spent with a credit card partner will generally earn one United Mileage Plus mile.

Redeeming Points:

Cashing in your miles for flights is easy. From the "Redeem Miles" tab on the website, plug in your travel dates and hit "Search!" Most domestic trips will set you back 25,000 miles, round trip. The best news is this process will only cost you $5 plus any airport fees and taxes. These low redemption fees are new as of July 2009, and even apply to last-minute reward tickets (not something you'll always find with other airlines).

User Reviews

Reviews for this section have been closed.

 1 out of 5
Customer service approach to a question -POOR, Member cjc_sd

Called customer support when I couldn't get info on-line regarding how to upgrade to first class (with reward miles) two legs of a six leg round trip. The first person, after me ultimately calling him out about lying to me, put me on hold - but actually threw me back into the queue. The second told me that I would have to use miles plus significant $$ to upgrade all six legs.... even though two of those legs were single class, and it wasn't even possible to upgrade. Really?? United - that's the best you can do?

3 out of 4 people found this helpful.

See all 12 reviews

Related Video
How to Get Frequent Flyer Miles and Elite Status
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