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JetBlue TrueBlue

About.com Rating 3 Star Rating
User Rating 4 Star Rating (1 Review)


The Bottom Line

JetBlue's TrueBlue program is a basic and easy-to-use frequent flier program. There aren't a lot of bells and whistles here, but it does have a few nice perks -- like being able to redeem standard awards for international travel and generally good seat availability. Obviously it's good for business travelers who fly JetBlue, but overall the program isn't as wide-ranging or flexible as the programs from legacy airlines.


  • Easy tracking and redeeming of points.
  • Awards are broken down into two passes, good for two individual flights.
  • Passes can be used individually for one-way travel or together for round-trip.
  • Awards can be booked on any JetBlue flight, including international routes for same award level.
  • Good seat availability.


  • Limited international redemption options
  • One class of service
  • Awards are automatically issued when member reaches 100 points. They must be used within one year.
  • Tickets can not be canceled, miles can not be redeposited.
  • Awards limited to JetBlue flights. No partner redemption options.


  • JetBlue’s TrueBlue is what I’d call a basic reward program.
  • Redemption options are limited to flight awards, there is no elite program, and awards are issued automatically.
  • If you’re a business traveler racking up the miles but sick of flying, you’re out of luck when it comes to other options.

Guide Review - JetBlue TrueBlue

Signing Up:

Signing up for JetBlue TrueBlue is easy: simply go to the website and create a user name and password. JetBlue will send you a welcome email that includes an account number and explains the program in detail.

Earning Points:

Points can be earned by booking tickets on JetBlue’s website, flying, and by charging goods or services on an associated American Express card.

A hundred points equals one free round trip ticket.

Fliers earn points depending on the length of the JetBlue flight. Flights are divided into three categories: short, medium and long. Short flights earn 2 points (for example from New York City to Buffalo, NY). Medium flights earn 4 points (for example from Rochester, NY to Orlando). Long flights earn 6 points (for example, flights from Boston to Oakland, CA).

Flights booked online at www.jetblue.com earn double points. In addition, additional points can be purchased through the JetBlue website.

JetBlue has a partnership with American Express that keeps your miles active. Your miles won’t expire if you make a yearly purchase with the associated American Express card.

Redeeming Points:

Once you’ve reach 100 points, JetBlue issues an award (electronically) that’s good for two one-way passes to anywhere it flies, including international destinations. Currently JetBlue’s international destinations are limited to Mexico and the Caribbean. The passes can be used individually or together. Award travel can be booked at www.jetblue.com or by calling 1-800-JETBLUE (538-2583).

Awards are transferable and expire after one year.

User Reviews

Reviews for this section have been closed.

 4 out of 5
Bring back the 100 point Travel Reward Program!, Member PeterOrtizNYC

Hi. Is this 100 points program still around? As far as I know Jet Blue did away with it and replaced it with the typical ""make purchases to earn points"" card, which I think is a sham. I signed up for the card because I love the airline. But there is a yearly fee (I believe $40) and it does take forever to accumulate enough points for a round trip flight. But the most disappointing thing with this program is Jet Blue's decision to get rid of it's previous 100 point program. The way that worked, as this article describes, is you would get a certain number of points depending on how far you traveled per trip. So if you flew from NYC to Arizona round-trip you would get 8 points each way. That amounts to 16 points and you only needed to reach 100 points for a free round trip ticket to anywhere (domestic or international)! Now you have this points sham program just like everyone else. I liked how Jet Blue always bucked the industry and stood out from its competitors. The 100 points program was an example of this and something no other airline offered. Now, they are just like everyone else. I still like Jet Blue, but I can't justify paying $40 for a card with such a lousy bonus program. I did try to start a campaign on Jet Blue's Facebook page to get back the 100 point program, but there was little response. I will restart that campaign and if anyone is interested please ""Like"" it and offer comments. At the very least Jet Blue should have two programs to give its loyal customers a choice. And thank you for the information. Peter.

2 out of 2 people found this helpful.

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